Neosonic Protection Plan
Accidents can and do happen. With the Neosonic Protection Plan, you don’t need to worry about your device. If your hearing aids end up in the wash, run over by a car, or even if your dog decides they’re a good chew toy, you’re fully covered.
What’s covered by the plan?
- Coverage for ALL types of accidental damage (water damage, pet damage, corrosion, etc.)
- Coverage for any defects or malfunction of the hearing aid
- No deductibles—covers 100% parts and labor
- If we can’t fix it, we will send you a brand new device
What’s not covered?
Loss or theft of the device and unauthorized repairs are not covered. The damaged device must be returned to claim the credit. Accessories (e.g. tubing, domes, etc.) are not included.
When can I purchase the plan?
The protection plan must be purchased within 7 days of your hearing aids' order date. We will not honor any plan purchased after 7 days.
Can I get a refund on the plan?
The protection plan has the same return policy as your hearing aids order. It's nonrefundable if you have already claimed service through your protection plan.
How long does the coverage last?
This coverage lasts as long as your term is active.
How do you get service?
When your hearing aids stop working or get damaged, have your order number ready and contact Neosonic at (800) 765-9908 or send an email to email@example.com. Please provide as much detail as possible so we can assist you in a timely manner. If it's necessary to send the unit back to us, you will be responsible for the postage. Neosonic will cover the postage for shipping back to you.
Let customers speak for us226 reviews
All hearing aids should come with a remote mic... At meals I just put the mic in the middle of a table and I can hear everyone equally... watching TV I put the mic on the TV table and my wife controls the volume of the TV and I just adjust the volume on the neckband... it's a perfect
Used to sound like chitter with high squeaky voices. Now I can hear the students individual conversations. Plots uncovered! Unallowed websites heard from across the room! Wow.
Good sound except for high frequency voices
Before my Neosonic aids, I would her complaints from household members: The TV is too loud! They are perfect for my stage of hearing loss! 'Very clear sound with no distortion. I am very grateful.
My hearing aids came yesterday,I charged them and put them in my ears,instructions said to start out at sound 3 but I could not hear well at that setting,had to turn them to 4 ,I have worn the expensive ones for years which I can't really afford.these neosonic ones are great just as good or better than the high priced ones,they are comfortable.
Meets all my needs
3. Ease of use
Cant lose them
wish they came in other colors
Very good so far, I got these yesterday. Put them on, I like the fit. Very comfortable and small behind my ear. I was concerned about that as I wear glasses.
I have them at the lowest setting and hearing is good. My tinnitus is canceled which is amazing how they can do that.
The clarity verses others Ive tried to really good.
I called customer support today for some questions, Kevin was very helpful and took care of me. Very good customer support.
I didnt want to go with the Dr expensive ($2000 - $8000) hearing aids. Glad I found a good alternative. Saved me a ton of money.
Very happy customer.