Neosonic Protection Plan
Accidents can and do happen. With the Neosonic Protection Plan, you don’t need to worry about your device. If your hearing aids end up in the wash, run over by a car, or even if your dog decides they’re a good chew toy, you’re fully covered.
What’s covered by the plan?
- Coverage for ALL types of accidental damage (water damage, pet damage, corrosion, etc.)
- Coverage for any defects or malfunction of the hearing aid
- No deductibles—covers 100% parts and labor
- If we can’t fix it, we will send you a brand new device
What’s not covered?
Loss or theft of the device and unauthorized repairs are not covered. The damaged device must be returned to claim the credit. Accessories (e.g. tubing, domes, etc.) are not included.
When can I purchase the plan?
The protection plan must be purchased within 7 days of your hearing aids' order date. We will not honor any plan purchased after 7 days.
Can I get a refund on the plan?
The protection plan has the same return policy as your hearing aids order. It's nonrefundable if you have already claimed service through your protection plan.
How long does the coverage last?
This coverage lasts as long as your term is active.
How do you get service?
When your hearing aids stop working or get damaged, have your order number ready and contact Neosonic at (800) 765-9908 or send an email to email@example.com. Please provide as much detail as possible so we can assist you in a timely manner. If it's necessary to send the unit back to us, you will be responsible for the postage. Neosonic will cover the postage for shipping back to you.
Let customers speak for us239 reviews
I use mine aids almost all waking hours. I have had no problems. I recommend them to other people.
I just received my pair,,I love the ease of use,,and the price can’t be beat,,shipping was prompt and super fast..
I’ve worn hearing aids for years..my prior provider was no more..so I needed a new one.
This company I’m staying with.
Purchased the MX-RIC Rechargeable Hearing Aids about a month ago... I am very pleased with them and my wife, family and coworkers are even more so! A fraction of the cost of others, simple to use and each of the four settings work exactly as advertised! Even get to hear the birds chirping again!
We purchased the Neosonic Hearing Device for my 90 yr old husband who also has dementia. He has accepted using this Device, and it is safer. With his hear aids, he was putting them in backwards, without batteries, putting only batteries in his ears. He can hear both people and the TV better with this Device, and we don’t need the TV’s volume at 99%. The nice thing about this Device, I can turn off the Mic unit and it automatically turns off the ear pieces - thus we save the battery time. We are very thankful we found this Device.
We bought these for my 89 year old MAMA BEAR just to SEE the SMILE ON HER FACE was the 🥰 💞 PERFECT reaction of LOVE that it was worth ever penny! Also When my husband got in the truck talked to her in a NORMAL voice and she answered to quickly MADE BOTH THEIR LIFE AWESOME!!! AMAZING AND REASONABLE PRODUCT WITH THIS DISCOUNT HALF OFF!!!!! ONLY $300!!!
Surprised. Figured I would be sending these back like others I have had. Think they are keepers. Received hearing aids, gave them a charge and put them on. Went to eat with neighbors, surprised by how well they worked. Only had them a week and I am sure I will keep them. Only one bad experience. Went out to eat at a restaurant that was very noisy. Had to take them out. If I had ear plugs I would of put them in! So far I would recommend you give them a try.
The first thing I noticed was the ability to hear each source of sound individually. The fireplace is to my right and district.
The TV is to my left and again occupied a different range of my aural levels.
They weigh little and are comfortable for long periods of time.
I find it easier to adjust the on/off switch (or program) when the unit is in my hand and not on my ear. Volume is not an issue.
I do wish it had the recharge case as the B10. Storage and charging in one form and not two.
The price is more than reasonable compared to what else is offered.
Overall I consider the mx-ric a good buy with interesting technological touches to make them five stars.