Neosonic Frequently Asked Questions

Are these real hearing aids?

Yes. All our hearing aids are approved by the FDA. Hearing aids process sounds through different channels and bands. They amplify voice signals while suppressing noise. Personal Sound Amplification Products (PSAPs), on the other hand, simply pick up sounds and amplify everything, including loud background noises, often times doing more damage than good to your hearing.

How do you keep your hearing aid costs so low?

We decided to eliminate the middleman and remove many unnecessary fees and ship affordable hearing aids directly to you. Now you don't have to spend thousands of dollars on hearing aids, shop direct!

Will Neosonic hearing aids work for me?

Our ready-to-wear hearing aids were developed by audiologists to work well for 80% of hearing needs, such as high frequency hearing loss due to aging. The nature and degree of your hearing loss as well as your lifestyle will factor into your decision. We have hearing aids for all levels and budgets. We offer a 45-day in home trial period, free return shipping, and a money back guarantee to ensure your complete satisfaction. Our customer support team is standing by, happy to help you find the best choice hearing aids for you.

What if it doesn't work?
We believe that the only way to know if your hearing aids are right for you is by wearing them in the real world where you live, work and socialize. This is why we offer a 45-day trial period to ensure you find a perfect pair. If they don't work for you, simply return for an exchange or refund. Our trial program is backed by our 100% money-back guarantee. Our hearing aids are designed to improve your quality of life. To get the best result, understand that it actually takes your brain about 30 days to adjust to the sound of new hearing aids. Many sounds may seem too loud at first, but over time your brain quickly adjusts to your improved hearing.
Do I need a hearing test?
Nope. No hearing test is needed when you order Neosonic ready-to-wear hearing aids. Studies show that 80% of people experience similar hearing loss, so there's no need for a custom fit or the expense of a custom fit. Our ready-to-wear hearing aids were developed by audiologists. They based their hearing aid designs on thousands of hearing loss profiles to fit the majority of common hearing loss, such as high frequency hearing loss due to aging. Every hearing aid we sell has 3-4 settings that fit 80% of people! And if it doesn't? We'll give you 100% of your money back and even cover the return shipping!
Should I buy one or a pair of hearing aids?
A pair, here's why. The brain naturally processes signals from both ears to improve sound clarity and balance. If you have hearing loss in both ears you will be able to hear much better with two hearing aids. If you only use one hearing aid, but have hearing loss in both ears, your brain will have to process two different sound and clarity levels, which will make your sound more difficult to understand. 
How much does shipping cost?
Shipping is free on all hearing aid purchases.
How long will it take for my hearing aids to be delivered?
We use Priority Mail to ship all our hearing aid orders. It generally takes about 2 to 3 days to reach anywhere in the continental US.
Is there any warranty?
Neosonic stands behind the hearing aids we make. We are happy to offer you the best free warranty in the hearing aid industry, a 1-year manufacturer's warranty for all Neosonic hearing aids.